मुख्य मजकुराकडे जा
चतु:शृंगी देवस्थान

कायदेशीर माहिती

गोपनीयता धोरण

हा मजकूर मसुदा असून कायदेशीर पुनरावलोकन प्रलंबित आहे. देवस्थानाचे नोंदणीकृत नाव, पत्ता व तक्रार अधिकाऱ्याचा संपर्क प्रकाशनापूर्वी येथे दिला जाईल.

हा मजकूर सध्या फक्त इंग्रजीत उपलब्ध आहे. मराठी भाषांतर तपासणीनंतर दिले जाईल.

What we collect when you book a pass or visit this website, why, how long we keep it, and what you can ask us to do with it.

1. What we collect and why

DataWhyKept for
Name and mobile numberIdentify the booking, verify you with a one-time password (OTP) sent by SMS, and let you download your passLife of the booking plus 3 years (records)
Visit date, number of passes, amount paidIssue the pass and keep the temple's recordsSame as above
Payment reference and statusReconcile payments and handle refunds. We never see or store your card or UPI details8 years (accounting records, to be confirmed)
Entry scan records (pass code, time, gate)Admit you, count entries, and stop a pass being used more times than it allowsSame as the booking
Photo (not collected when you book online)Only if a pass issued by temple staff needs one, and only with your separate consent (see the Photo Capture Policy)30 days after the pass validity ends

We do not ask for your email address when you book online, and we do not collect the names of the other people on your pass. We do not sell personal data or use it for advertising.

2. This website

The website remembers your language choice in a small cookie on your device.

We may use Google Analytics to count visits to the public pages in aggregate. Your pass pages are never sent to analytics, because the web address carries your pass code.

3. Consent

We collect data only with your consent, given before you provide it, for the purposes above. Booking online asks you to accept this policy first.

You can withdraw consent at any time by contacting the grievance officer. Withdrawal does not undo processing already done, and some records must be kept by law.

4. Your rights

You can ask for a summary of your data, correct it, delete it (subject to legal retention), nominate someone to exercise these rights for you, and complain to us first and then to the Data Protection Board of India.

5. Children

We do not knowingly collect a child's data without the consent of a parent or guardian. We do not currently collect photographs of children.

6. Who we share it with

Only the payment gateway (to take payment), the SMS provider (to send your OTP), our hosting provider (to run the service), the analytics provider (aggregate visit counts), and authorities when the law requires it. Each may use the data only for that purpose.

7. Security and breaches

Data travels over encrypted connections. Access is limited by role and staff actions are logged. If personal data is breached we notify the Data Protection Board of India and each affected person as the law requires.

8. Complaints

Write to the grievance officer. We acknowledge complaints within 48 hours and resolve them within 15 days, and in any case within one month. If you are not satisfied you may complain to the Data Protection Board of India.

9. Changes

Each version of this policy is numbered and dated. Your booking records the version you accepted.